Registration Specialist - PRN
Job Details
New Mexico Surgery Center - Orthopaedics, located at: 8300 Constitution Ave NE, Albuquerque, NM 87110:
Under the direction of the Front End Supervisor, this position is responsible for daily maintenance of the patient registration, patient check in, collections of financial responsibility and all aspects of the patient access process.
This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors’ offices and scheduling staff.
The Registration Specialist interfaces with patients, families, physicians, and staff.
Admit patients and process their paperwork, update patient demographics/information in the PAS system, collect monies due and document in the PAS system.
Successful candidate will possess outstanding leadership, communication, multi-tasking abilities and outstanding customer service skills as well as the ability to diffuse conflicts efficiently with strategy.
The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
Required Skills:
• Must be able to communicate verbally and non-verbally in a professional way
• Ability to use time wisely in preparing work area to meet high-paced demand
• Show a genuine desire to work and improve the center as a whole
• Professional appearance
• Must demonstrate exceptional customer service skills
• Must have the skills necessary to operate office equipment that are required to fulfill job duties
Required Experience:
• High School Diploma or equivalent required
• Minimum 2-4 years of medical office experience preferred
Employment practices will not be influenced or affected by an applicant’s or
employee’s race, color, religion, sex (including pregnancy), national origin,
age, disability, genetic information, sexual orientation, gender identity or
expression, veteran status or any other legally protected status. Tenet will
make reasonable accommodations for qualified individuals with disabilities
unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program.
Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify