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Scheduling Coordinator

Job ID: 22628 Date posted: 07/27/2021 Location: Albuquerque, New Mexico Facility: USPI
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Job Details

The Scheduling Coordinator is responsible for scheduling all patients for the surgery center.  The Scheduling Coordinator position has significant communication requirements with practice offices.  The Scheduling Coordinator position requires excellent communication skills to build collegial relationships with surgeons, patients and staff.  The Scheduling Coordinator may also require assisting with insurance verification and/or other areas key to the continuity of patient care.

Required Skills:

• Schedules all surgical procedures, including overall coordination of schedule.
• Obtains and enters all necessary information from surgeon or scheduler requesting OR time for all physicians.
• Works with Administrator, Nurse Managers and other center leaders to manage block time, with a Thursday weekly case report.
• Allows adequate time for each procedure including individual physician requests, room turnover.
• Maintains Monthly and Yearly Block scheduling.
• Identify solutions that improve scheduling efficiency and practice.
• Communicates with OR leadership team regarding scheduling issues. Keeps both clinical and clerical teams informed of changes affecting the schedule.
• Communicates special equipment, instruments, and supply requests to the OR leadership team.
• Communicates with physician offices to confirm cases, identify special needs, and determine any changes that should take place.
• Communicates with physician offices to proactively manage block time, including identifying scheduling issues before they occur.
• Keeps physician offices informed of any center changes.
• Participates on center projects, programs and activities as appropriate.
• Focuses on overall center efficiency, including maximizing block time, identifying efficiencies to facilitate patient care, minimizing down time of rooms between cases.
• Looks for ways to overcome obstacles to appropriately schedule cases.
• Proactively assists physician offices by training new physician office schedulers, including visiting physician office, center tours and other tasks as required.

Required Experience:

To perform this job successfully, an individual shall be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability require. High School education and/or equivalent; Ability to read, write and comprehend English; 2+ years of experience in a clinical environment preferred, 2-3 years scheduling experience preferred. Shall have demonstrated computer skills. Excellent telephone and communication etiquette, including listening skills

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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