Job Summary: The Business Office Manager will lead many process improvement initiatives and will ensure accurate business transactions and processes which require a high level of professional judgment and discretion in carrying out assignments, the ability to problem solve, a high degree of confidentiality, and the ability to work under pressure. The Business Office Manager will lead an efficient, successful, highly focused customer service trained business office team including:

• Surgery Scheduling
• Admissions/Registration
• Insurance Verification
• Patient Financial Counselors
• Collections
• Accounts Payable

Duties Include: 

• Managing revenue cycle process
• Establish and maintain protocols for the charge entry
• Complete all month end close processes.
• Assures compliance to industry regulatory standards as well as North Central/USPI Business Office standards, policies and procedures.
• Communicates regularly and effectively
• Dynamic leadership skills to help direct, coach and motivate staff.
• Conduct personnel evaluations for employees supervised.
• Interview and hire personnel as needed due to staff changes.
• Conduct departmental meetings.
• Maintain strict confidentiality in regards to patient account status.
• Perform additional job functions as requested by the Administrator and assume other appropriate operational responsibilities as necessary.

• Bachelor's degree in a business or HIM related field.
• Minimum of five years of business office management experience, three as a department manager.
• Experience working in a clinical or medical office setting.
• Proficiency in accounting and ability to use computer automated accounting systems (Advantx).
• Experience working with all types of third party payers. (HMO, PPO, Medicare/Medicaid, etc.)
• Excellent communication and organizational skills.
• Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative.

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