Baylor Scott & White Medical Center at Uptown is a new state of the art surgical hospital in the Dallas’ Uptown area. Specialties and services will include Orthopedic, Spine, Pain Management, General Plastic, and Ear, Nose and Throat surgery. Our mission is to provide first-class services for the local community in a safe, comfortable, and welcoming environment; one in which we would be happy to treat our own families.

Baylor Scott & White Medical Center at Uptown is a part of United Surgical Partners International (USPI). USPI owns and operates multiple surgical hospitals and ambulatory surgical care centers throughout the United States and London; with headquarter located in Addison, TX.

Benefits Include: Baylor Medical Center at Uptown offers competitive salary, medical and dental, 401(k) with Company Contribution and annual profit-sharing bonus.

Baylor Scott & White Medical Center - Uptown is currently seeking to hire an Admissions & Collections Coordinator.

Job Summary:

• Interface with patients and families, physicians and staff.
• Admit patients and process their paperwork
• Helps schedule for pre-op testing and imaging.  
• Helps completes data entry and billing packets
• Enter patient demographics/information in system.
• Collect patient payments due and document in billing system.  Handle funds per office procedure.
• Verify and explain insurance benefits to patients.
• Complete financial counseling phone calls with all scheduled patients.

Education/Skills:

• High school graduate or equivalent. 
• Must have the skills necessary to operate the office equipment required to fulfill job duties.
• Medical terminology and computer experience beneficial
• Good communication skills and interpersonal relation skills.
• Must use independent judgment and adapt quickly to changing circumstances.
• Requires good time management skills.

Organization Relationships/Competencies and Responsibilities:

• Obtains patient’s insurance information and explains co-pay, deductions, etc. Makes copy of the insurance card and photo id.
• Promptly greets patients registering for hospital admission and identifies self to patient
• When needed, verifies benefits, calculates quotes, and communicates quotes to patients.
• Obtains payment and follows all hospital procedures related to segregation duties and protection of assets, including the payments from patients.
• Processes registration information courteously and efficiently.
• Prepares charts, including labeling and adding physician orders.
• Ensures all charts are made no less than three days prior to surgery for all cases scheduled four days or more in advance of surgery date.
• Prepares materials for weekend clinical staff to make chars, chart packets, and physician office packets.
• Completes work in acceptable time frame, independently.
• Demonstrates ability to prioritize tasks and demonstrates flexibility as job priorities change, willing to take on new work routines/methods.

• Functions as a team member, exhibiting sensitivity, fairness, courtesy, trust, respect and willingness to balance personal needs with group needs, taking initiative to help as needed.
• Communicates information about customers/employees only as necessary to conduct hospital related business.
• Communication is clear and concise, respectful, confidential, friendly and courteous.
• Listens actively to promote harmonious and cooperative working environment.
• Consistently communicates verbally and nonverbally in a manner that demonstrates a positive and cooperative attitude.
• Adheres to strictest confidentiality in dealing with patients, families, hospital personnel and the public.

Contacts/Interacts with: Patients and Physicians

Competencies and responsibilities associated with each position are a combination of hospital wide and department specific standards. The department specific standards include the competencies appropriate to the ages of the customer served. The employee’s competencies are evaluated on an on-going basis, and formally documented at least annually as part of the Performance Appraisal process.

One-year previous experience or some hospital clerical experience or medical terminology preferred.