Job Summary: The Medical Records Specialist performs a variety of Medical Records duties such as chart analysis, abstracting, audits and filing. Prepares and responds to correspondence and records for the release of patient information. Must be knowledgeable of the most current patient confidentiality issues. Must be flexible to perform a variety of duties. This position requires strong interpersonal skills to regularly interact professionally, promptly and courteously with patients, physicians, and their offices in addition to other Center personnel. This person may be assigned additional delegated responsibilities and special assignments by the Business Office Coordinator and/or Administrator.

Monday – Friday with weekends off.

Paid Holidays

Essential Duties and Responsibilities:

• Responsible for assembling medical chart upon completion, reviewing each chart for completeness and obtaining missing signatures or documents in a timely manner.
• Prepares charts for doctor’s signatures, maintains medical record files and is responsible for all aspects of its confidentiality.
• Responsible for obtaining and appropriately filing all reports generated by outside vendors.
• Assists the Business Office departments with the infection control survey and mailing form to all surgeons.
• Responsible for completion of the Medical Record and obtaining surgeons signature on Operative Reports.
• Maintain log of outstanding Operative Reports and assist in the report preparation for the MEC.
• Receives, screens, and routes incoming calls in a professional manner by the
• third ring.
• Informs Business Office Coordinator of applicable day-to-day situations.
• Follows employee health, safety, personnel, and staffing policies
• Ability to work as a team member.
• Must be flexible, reliable, productive, patient oriented and self-motivated
• Must be able to cross train and support/float to other areas of business office as needed.
• Other duties as assigned.

• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the center as a whole.
• Must be detail oriented.
• Must be able to communicate verbally and non-verbally in a professional manner.
• Must be able to adhere to hospital financial and admitting policies.
• Ability to promote positive relationships with patients and staff.
• Must know insurance verification and collection processes.
• Must have problem solving and decision making skills.
• Professional appearance.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.