Business Office Manager
Job Details
At TLC Outpatient Surgery and Laser Center, we believe health and care are inseparable.
Our mission is to care for every patient and their family as if they were our own. Each patient, each family, each and every time. Our facility is accredited by Accreditation Association for Ambulatory Health Care. TLC Outpatient Surgery and Laser Center is a facility in which physicians have an ownership or investment interest. Our facility consists of:
- 3 ORs
- 2 Treatment Rooms
- Our technology allows surgeons to perform procedures in the specialty areas of: ENT, Ophthalmology, Orthopedic, Pain Management, Plastic Surgery, Podiatry, Spine, Urology.
We are currently seeking a Business Office Manager with medical business office management experience.
The successful applicant will be driven and results-focused with a "can do attitude." We are committed to providing high quality service to our patients, our staff and our medical staff. As a member of the extraordinary leadership team, you will set the tone and culture for the hospital. This is a position of high responsibility and high pressure. The reward comes in offering outstanding care to our patients and in developing our staff. This prestigious position at our well-respected hospital is available to the right person.
ABOUT THE POSITION:
- Will report directly to the Administrator.
Will lead an efficient, successful, highly focused customer service trained business office team including:
- surgery scheduling
- admissions/registration
- insurance verification
- patient financial counselors
- collections
- You will lead many process improvement initiatives
- You will ensure accurate business transactions and processes which require a high level of professional judgment and discretion in carrying out assignments, the ability to problem solve, a high degree of confidentiality, and the ability to work under pressure.
DUTIES INCLUDE:
- Completes AP processing for the facility
- Managing revenue cycle process
- Establish and maintain protocols for the charge entry
- Complete all month end close processes.
- Assures compliance to industry regulatory standards as well as USPI Business Office standards, policies and procedures.
- Communicates regularly and effectively
- Dynamic leadership skills to help direct, coach and motivate staff.
- Conduct personnel evaluations for employees supervised.
- Interview and hire personnel as needed due to staff changes.
- Conduct departmental meetings.
- Maintain strict confidentiality in regards to patient account status.
Required Skills:
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- A Bachelor's degree in a business or HIM related field.
- Minimum of five years medical business office management experience, three as a department manager.
- Proficiency in accounting and ability to use computer automated accounting systems (Advantx).
- Experience working with all types of third party payers. (HMO, PPO, Medicare/Medicaid, etc.)
- Excellent communication and organizational skills.
- Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative.
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