Full-Time: Front Desk/ Collections

No weekends, No holidays and No call!

Saint Thomas Surgicare is a multi-specialty practice that focuses on providing the best and safety patient experience in the outpatient setting. We are currently seeking a dynamic Insurance Certifier to join our staff.

Job Summary:

Interface with visitors, patients, family, and physicians on phone and in person. Will also be responsible for working the facilities A/R report and collecting money due from the Insurance Company. Fighting for reimbursement of claims processing.

Job Responsibilities:  

• Operates telephone system including receiving incoming calls, taking messages, identify nature of business and call.
• Performs clerical duties including distribution of mail and messages, monitoring office supplies, and maintaining postage meter.
• Assist with chart preparation.
• Assist with Admissions.Check in pre-op patients. Copy identification and insurance.Communication with Pre-Op nursing staff.
• Collect patient responsibility as determined by the Insurance Verifier.
• Provide relief to Admitting, Office Assistant, and Scheduling as required.
• Verifies insurance coverage based on information provided by physician offices at the time of scheduling.
• Contacts patient to gather additional information, if needed, as well as to notify them of their financial responsibility prior to the scheduled date of service.
• Reviews financial obligation with patient and authorized party following USPI’s Surgicares program or any other program established by the company.
• Pre-qualifies third party coverage of scheduled procedure(s).
• Actively coordinates with materials management regarding required implants, equipment and/or supplies needed for scheduled cases in order to calculate allowable and patient responsibility accurately.
• Follows all policies and procedures.

THESE DUTIES ARE IN ADDITION TO ANY OTHER DUTIES ASSIGNED TO THE INDIVIDUAL BY MANAGEMENT. 

What We Offer

As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses.

·Competitive wages 

·Opportunities to better yourself professionally 

·Health, Dental & Vision Coverage 

·401(k) retirement plan 

·Paid Time Off (PTO) 

·Company Paid Holidays 

·Employee Assistance Programs 

·Health Savings Account/ Flexible Spending Account 

·Education Assistance 

·Short Term Disability and Long Term Disability Insurance 

·No Weekends, Holidays, or On Call 

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.

• High school diploma or equivalent. 
• One to three months of related experience and/or training. 
• Or Equivalent combination of education and experience. 
• Communication skills: Excellent communication and negotiation skills ability to effectively present information to patients, physicians, and other employees of surgery center. 
• Basic math skills.
• Excellent office etiquette.
• Knowledge of medical terminology.
• Knowledge of the payment processing of a claim under a managed care contract.
• Computer skills.
• Ability to handle confidential information
• Ability to foresee problems and be proactive in problem solving.
• Ability to work under pressure
• Prefer previous experience working with AdvantX. (Patient Accounting System)
• Ability to enter data into computer, file large amounts of paper and use office equipment
• Knowledge of how to access benefits from various sources such as phone, person, websites
• Ability to interpret benefits in order to convey to patient and to calculate allowable
• Ability to use discretion in dealing with the public 
• Ability to communicate patient benefits and payment options effectively and professionally
• Ability to calculate allowable and patient responsibility accurately