AR Collector

USPI New Mexico Surgery Center - Orthopaedics is hiring a AR Collector

Welcome to USPI New Mexico Surgery Center - Orthopaedics

No Weekends! No Call! Paid Holidays! 

At USPI New Mexico Surgery Center - Orthopaedics, we believe health and care are inseparable.  We focus on offering a high quality, service oriented environment for your surgical procedure.

Job Title: AR Collector

Reporting Relationship: Reports to the Business Office Manager

Job Summary: Responsible for maintaining and understanding accounts receivable (AR) status of all billing accounts. Responsible for communicating to manger any contract changes, updates or chronic carrier disputes. Submits account adjustments to manager.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

• Reviews and works accounts from reports ran by BOM on outstanding AR on a monthly basis.
• Calls insurance companies to determine states on all accounts.
• Sends any necessary copies or supporting documentation required by insurance companies.
• Notes all contact with insurance companies and patients in the PAS.
• Follows up on all appeals and/or correspondence within 48 hours of receipt.
• Responsible for follow-up on all accounts at least once a month.
• Mails outpatient statements and follows up on monthly agreements.
• Communicates to BOM any contract changes, interpretation issues, updates or disputes.
• Reviews and submits approved accounts to the collection agency.
• Prepares patient and insurance refund checks.
• Utilizes center clearinghouse and other carriers websites to assist in claim status.
• Checks accuracy of payments from insurance company.
• Answers incoming calls from insurance companies and/or patients.
• Is crossed trained to effectively perform other business office duties as assigned.

KNOWLEDGE, SKILLS, QUALIFICATIONS and EDUCATIONAL and/or EXPERIENCE REQUIREMENTS: To perform this job successfully, an individual shall be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability require. High School education and/or equivalent; up to one year of related experience or training or equivalent combination of education and experience. Shall have demonstrated computer skills.

Job Behavior: Reflective of Mission Statement:

USPI’s mission is to provide first–class surgical services for the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families.

Demonstrates ability to work as a team member and to communicate directly and professionally. Is flexible, reliable, productive, patient-oriented, and self-motivated. Maintains professional conduct and appearance.

Language Skills: Ability to read and interpret documents and correspondence. Ability to write routine reports and correspondence, memos. Ability to communicate effectively with physicians, their staff, patients, and their families.

Physical Demands: The physical demands described here are representative of those that shall be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee shall occasionally lift and/or move up to 10 pounds.

What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

USPI’S EDGE™ (Every Day Giving Excellence)

USPI’S EDGE™ is the key to the differentiation of USPI as a customer-focused company. The process of completing EDGE™ requirements establishes processes and measurements that are collected, assimilated, and shared throughout USPI. All employees are involved with EDGE™. The involvement can range from doing their jobs to taking on the role of gathering and/or entering data into the computer. All employees shall at some time during their employment be required to participate in the EDGE™ program.

KNOWLEDGE, SKILLS, QUALIFICATIONS and EDUCATIONAL and/or EXPERIENCE REQUIREMENTS:

• To perform this job successfully, an individual shall be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability require.
• High School education and/or equivalent; up to one year of related experience or training or equivalent combination of education and experience.
• Shall have demonstrated computer skills.