Front Desk Receptionist
Treating patients like family
Front Desk Receptionist
Angleton, Texas Memorial Hermann Surgery Center Brazoria LLC (11207)Memorial Hermann Surgery Center Brazoria is a state-of-the-art outpatient surgical facility in Angleton, Texas, featuring four operating rooms and two treatment rooms. Our advanced technology supports a wide range of specialties including Gastroenterology, Neurology, Ophthalmology, Orthopedic, Otolaryngology, Pain Management, Podiatry, General Surgery, Plastic Surgery, and Urology. We take pride in providing high-quality, efficient, and compassionate care in a comfortable setting.
We’re looking for a friendly and organized Front Desk Receptionist to join our team. This role is the first point of contact for our patients, visitors, and vendors — and plays an essential part in creating a welcoming, professional atmosphere.
Responsibilities:
- Greet and check in patients and visitors in a courteous and professional manner
- Verify patient information, insurance details, and required documentation prior to appointments
- Answer incoming phone calls, schedule procedures, and direct inquiries appropriately
- Collect co-pays and ensure accurate posting of patient payments
- Maintain confidentiality of all patient records in compliance with HIPAA standards
- Support the business office and clinical team with administrative tasks as needed
- Assist with patient flow to ensure timely and efficient operations throughout the day
Qualifications:
- High School Diploma or GED required
- Previous experience in a healthcare front desk, medical office, or customer service setting preferred
- Strong interpersonal and communication skills, both in person and over the phone
- Proficiency with electronic medical records (EMR) systems and basic office software
- Exceptional attention to detail and ability to multitask in a fast-paced environment
- Professional demeanor and a team-oriented mindset
What We Offer:
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package, which may include:
- Medical, dental, vision, and prescription coverage
- Life and AD&D coverage
- Availability of short- and long-term disability
- Flexible financial benefits including FSAs and HSAs
- 401(k) and access to retirement planning
- Paid holidays and vacation
Who We Are:
At USPI, we create relationships that lead to better care. We partner with physicians and health systems to deliver high-quality surgical services across the country. Our culture is inclusive, collaborative, and focused on clinical excellence. We believe a diverse and supportive workplace strengthens our ability to serve patients and communities.
Required Skills:
- Excellent customer service and patient engagement skills
- Strong organizational and multitasking abilities
- Proficient in scheduling, data entry, and medical documentation
- Knowledge of insurance verification and payment processing
Required Experience:
- 1–2 years in a medical office or surgery center front desk role preferred
- Experience with patient registration, scheduling, and EMR systems highly valued
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