Front Desk Receptionist
Treating patients like family
Front Desk Receptionist
Austin, Texas Hyde Park Surgery Center (11805)USPI Hyde Park Surgery Center, is seeking a motivated Front Desk Receptionist to join our team. We have 3 OR rooms. We perform outpatient surgical procedures in ENT, Orthopedic, Pain Management, Spine. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.
Job Summary: The Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
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Required Skills:
Qualifications:
- High school diploma or GED
- Minimum 2-3 years of hospital or medical office experience.
- Knowledge of The Joint Commission Standards
- Ability to use time wisely in preparing work areas to meet high-paced demand.
- Show a genuine desire to work and improve the center as a whole.
- Must be detail oriented.
- Must be able to communicate verbally and non-verbally in a professional manner.
- Must be able to adhere to hospital financial and admitting policies.
- Ability to promote positive relationships with patients and staff.
- Must know insurance verification and collection processes.
- Must have problem solving and decision-making skills.
- Professional appearance.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
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