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Clinical Director - Hospital Outpatient Department

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Clinical Director - Hospital Outpatient Department

Dallas, Texas North Central Surgery Center (10826)
Category Clinical Job ID 69202-147
Status Full-Time/Regular
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North Central Surgical Center is a highly successful, Baylor Scott & White affiliated hospital located in Dallas, TX.  We partner with the very best team members and medical staff in the area.  We are a surgical focused hospital that performs over 12,000 procedures per year. 

FACTS ABOUT NORTH CENTRAL: Opened in 2005, 14 Operating Rooms and 30 Medical/Surgical Patient Rooms.  We are conveniently located at Walnut Hill & 75 in the prestigious NorthPark area Specialties include: Orthopedics, Spine, General Surgery, Pain Management, Urology, GI/Endoscopy, Plastic, and Podiatry surgeries. Managed by United Surgical Partners International & Joint Commission Accredited

North Central Surgical Center is seeking a qualified Clinical Director for our Hospital Outpatient Department. 

Under the direction of the Chief Nursing Officer (CNO), the Clinical Director of the Hospital Outpatient Department (HOPD) is responsible for overseeing the clinical operations of the outpatient surgical services, including Registration, Operating Room (OR), Sterile Processing Department (SPD), Pre-Op, PACU, GI, and Pain Management. This role ensures departmental alignment with the hospital’s mission and vision by implementing programs that drive high-quality, cost-effective patient care while maintaining compliance with regulatory standards and patient safety protocols. The Clinical Director fosters collaboration among staff, physicians, and vendors, focusing on improving patient satisfaction, operational effectiveness, and resource management. Additionally, this role drives strategic goals for Surgical Services and ensures nursing practices promote optimal healthcare delivery.

  • Develop and implement hospital-wide plans for the provision of nursing care across perioperative services, ensuring alignment with the hospital’s mission and the needs of surgical patients.
  • Collaborate with hospital leadership in staffing decisions, management issues, and strategic planning for Surgical Services.
  • Maintain current knowledge of nursing care standards (TXBON, AORN, ASPAN) and regulatory requirements (TJC, Medicare, Medicaid), ensuring compliance and integration of best practices into departmental 
    operations through regulatory guidelines (SGNA, AMII).
  • Actively participate in the hospital's performance improvement and quality initiatives, overseeing ongoing evaluations of patient care within Surgical Services to ensure continuous improvement.
  • Participate in the hospital’s leadership functions, serving as an active voice in decision-making and strategic 
    planning.

Supervises: All Staff within the HOPD: Registered Nurses, SPD staff, Surgical Technologists, Anesthesia Techs, Lead Techs, Retractor Holders, Patient Care Technicians (PCTs) and Patient Access Coordinators.

Supervisory Responsibilities:

  • Oversees department, ensuring that staff competency, orientation plans for onboarding new staff, performance evaluations, and staffing needs are addressed and aligned with the department's goals.
  • Manages staffing models to ensure appropriate levels of personnel for patient care, making adjustments as needed to support fluctuating census and case volumes.
  • Evaluates staff performance, provides ongoing coaching, disciplinary actions, and ensures compliance with corporate and hospital policies.
  • Supports hospital educator in developing ongoing education for current staff, ensuring compliance with department protocols, safety procedures, professional standards, regulatory standards and best practices.
  • Oversees staff scheduling, ensuring appropriate staffing levels to meet patient care needs.
  • Participates in hiring and onboarding new staff, and ensures facilitation of peer participation
  • Collaborates with the Materials Manager/Director to manage inventory and ensure the availability of necessary equipment and supplies for upcoming surgical cases.
  • Manages the development and implementation of department policies and procedures, ensuring alignment with hospital-wide goals and regulatory requirements.
  • Supports Unit Based Council and Central Practice Councils, providing input and support as needed.

Required Skills:

Education:

  • Graduate of an accredited professional school of nursing required.
  • Bachelor’s Degree in Nursing (BSN) required.
  • Master’s Degree in Nursing or related field preferred.

Licensure/Certification:

  • Current Texas RN License.
  • Current Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).
  • Advanced Cardiovascular Life Support (ACLS) and Pediatric Advanced Life Support (PALS) certifications accredited by AHA (must be obtained within 60 days of hire).
  • CNOR (Certified Nurse Operating Room) or other relevant certifications (CAPA/CPAN) preferred.

Specific Job Experience:

  • Minimum of three (3) years of experience in an ambulatory or outpatient setting required.
  • Experience in surgical services, including pre-op, intra-op, and post-op care, preferred.
  • Prior supervisory experience in a clinical setting preferred.

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