Under the direction of the Business Office Manager, the Business Office Assistant is responsible for covering any aspect of the business office necessary. Primary duties include: Patient Registration/Admissions, chart prep building, scanning and coordination of medical records. Other duties include scheduling of surgeries, insurance verification, financial counseling w/patient collection calls.

Successful candidate will possess outstanding multi-tasking+ abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

This position has NO CALL, NO HOLIDAYS, NO WEEKENDS Requirements

DUTIES AND RESPONSIBILITIES:

• Admit patients and process paperwork; updates demographics/info in patient accounting system, makes copies of ID and Insurance Card(s), collects money due
• Daily preparation of charts for next day’s surgeries within required deadline (NO LESS than 5 days prior to surgery, for all cases scheduled five days or more in advance of surgery date)
• Labeling necessary documents and adding physician orders
• Ensures all required forms are placed in designated areas of the patients chart
• Understands insurance verification and managed care contract reimbursement. Verifies insurance prior to patient’s arrival, to include "Add Ons and Direct Admits"
• Obtains pre-certification from insurance companies for procedures that require pre-certification when needed. Requests office notes from referring physician if needed for Authorization. Calculating and Informing patients of amount due
• Communicating with the Dr. Offices
• Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
• Knowledge of health care financing and Medical Collections preferred.
• Other duties may include surgery schedule coordination and miscellaneous clerical duties assigned by department manager

What We Offer

As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses.

• Competitive wages 
• Opportunities to better yourself professionally 
• Health, Dental & Vision Coverage 
• 401(k) retirement plan 
• Paid Time Off (PTO) 
• Company Paid Holidays 
• Employee Assistance Programs 
• Health Savings Account/ Flexible Spending Account 
• Education Assistance 
• Short Term Disability and Long Term Disability Insurance 
• Free parking

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.

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Requirements:

• Bilingual a plus (Spanish/English) preferred
• Minimum 2-4 years of healthcare medical office experience preferred.
• Strong knowledge of Insurance Verification and surgery scheduling
• Must be able to communicate verbally and non-verbally in a professional way. 
• Ability to use time wisely in preparing work area to meet high-paced demand. 
• Show a genuine desire to work and improve the center as a whole.
• Understanding of medical terminology.
• Strong computer skills, including the use of 10-key data entry and ability to scan charts.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.