Overview

Job Summary

Service Line Strategy Director, Service Line Strategy Group – USPI

The Service Line Strategy Group shapes the development and execution of USPI’s service line roadmap, with a focus on identifying and driving new opportunities. The team plays a critical role in shaping strategy, evaluating future opportunities and ensuring the portfolio of service lines evolves in line with the dynamic ASC landscape, meeting the needs of our market leaders, physicians, and the patients we serve. The team supports market leaders in driving growth in high-impact procedures, accelerating the shift of procedures to ASCs, and expanding new service lines and procedures within the ASC landscape at an increased pace.

The Director, Service Line Strategy, position will report to the Sr. Director of Strategy serving as a critical driver of service line innovation, developing and translating strategy into actionable initiatives and enabling system-wide implementation through tools, guidance, and cross-functional support.

Responsibilities

Key responsibilities:

• Market Intelligence & Trend Monitoring: Proactively monitor industry trends, clinical innovations, cost and reimbursement shifts, and operational best practices to inform strategic direction and identify emerging opportunities.
• Strategy Design & Execution: Develop, launch, and scale service line growth initiatives across USPI’s national footprint, ensuring strategic alignment with organizational goals and market dynamics.
• Knowledge Management & Standardization: Codify and disseminate internal knowledge, best practices, and growth initiatives into implementation guides, playbooks, and toolkits to support enterprise-wide adoption.
• Implement growth initiatives: Lead the execution of select individual and at-scale strategic initiatives, managing timelines, milestones, communications, and stakeholder engagement.
• Performance management & Iterative Improvement: Create mechanisms to capture quantitative performance and qualitative feedback from frontline teams and stakeholders, using insights to continuously refine strategy and implementation approaches.
• Cross-functional Collaboration: Build internal support networks (e.g., peer champions), collaborating closely with operational leaders, clinical teams, managed care, procurement and other support functions to bring the best of USPI to every project and drive successful implementation. Work closely with physician advisors and others to continue to enhance USPI’s service line programs.

Qualifications

Requirements/Qualifications:

• Bachelor’s degree in business, healthcare administration, public health, or a related field required; MBA, MPH, or other advanced degree strongly preferred.
• 5+ years of progressive experience in corporate strategy, healthcare consulting, hospital/ambulatory operations, or related field; experience with large-scale service line rollouts preferred.
• 3+ years at top tier consulting firm preferred.
• Proven ability to independently drive strategic initiatives with minimal oversight in a fast-paced, matrixed environment.
• Proven ability to structure ambiguous problems and drive to actionable solutions
• Strong ownership mentality with exceptional problem-solving, critical thinking, and project management skills.
• Superior written and verbal communication skills with the ability to synthesize complex inputs and tailor messaging to diverse audiences.
• Demonstrated experience leading cross-functional teams and building organizational alignment.
• Proficiency in Microsoft Office Suite and data systems (e.g., Power BI dashboards), comfortable independently gathering data, conducting analyses and providing data backed recommendations.
• Up to 15% travel may be required. We will run an MVR check on the final candidate.

Key Competencies:

• Strategic thinker with a passion for execution
• Self-starter and autonomous leader
• Comfortable navigating ambiguity and influencing across all levels
• Team-oriented collaborator and coach
• Committed to continuous improvement and operational excellence

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