SWAT Business Office Manager

JOB SUMMARY

Responsible for directing, coordinating, and controlling all aspects of the business office functions, processes, and staff of the facility until a Business Office Manager is hired and transitioned to the RCM SD Manager of Business Office Operations.

RESPONSIBILITIES AND EXPECTATIONS

• 50% to 75% travel throughout the US.
• Perform a Site Visit with Action Plan during the first visit. Report to be sent to Key Leadership Team (Administrator, RVP, MP, Sr. Director of RCM SD).
• Put a plan into place to complete cross training of all business office staff.
• Train business office staff on Business Office Manager functions (DDL, DEPL, etc.)
• Complete the daily business office functions of the facility.
• Reporting the pertinent activities concerning the facility to the Key Leadership Team.
• Appointing a Business Office employee who will be lead in the absence of the BOM/ SWAT BOM.
• Provide weekly reporting to Key Leadership Team.
• Up to 75% travel required.
• Deploy, monitor, and ensure that USPI's Segregation of Duties are followed and maintained.
• Ensure compliance with USPI's policies and procedures as related to internal controls.
• Develop, monitor, and control the business office staffing needs.
• Ensure compliance with CMS Conditions of Coverage.
• Create and maintain a collaborative and positive work relationship between the Business Office and Clinical Staff along with the USPI Home Departments.
• Closely monitor variations in the business office key functions to avoid work-flow issues.
• Manage and maintain oversight of any Business Office functions via daily/weekly calls and PAS reporting while working in their Home Office.
• Hold daily/weekly business office staff meetings outlining daily/weekly priorities of the facility.
• Evaluate business office staff performance.
• Implement training for all Business Office employees.
• Evaluate and train on Business Office Best Practices in order to improve business office functions and cash flow.
• Ensure procedures, implants and revenue are captured on a daily basis.
• Identify and correct scheduling, verification, POS collections, billing, posting and collections concerns.
• Develop and maintain CBO relationship along with ASC to CBO workflows. (where CBO is utilized).
• Attending required ASC meetings representing the Business Office.
• Act in accordance with the vision, mission, and business philosophy of the Tenet/USPI.
• Keep Administrator apprised of daily findings and action plans.
• Identify areas that require additional training through education.
• Should demonstrate the ability to work as a team member in multiple departments.
• Must be able to communicate directly and professionally.
• Be flexible, reliable, productive, and self-motivated.
• Follow the facility's professional conduct and dress code policy.
• Maintain patient, physician, and employee privacy and confidentiality per policy.
• Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees.

REQUIRED EXPERIENCE/ QUALIFICATIONS:

• Bachelor's degree or equivalent work experience.
• Minimum 5 years of Business Office Management and Revenue Cycle experience.
• Strong understanding of Revenue Cycle Operations within an ASC setting and/or demonstrated relevant knowledge.
• Proven success in project management roles, to include developing and implementing business initiatives.
• Understanding of the industry trends, market dynamics, and key performance indicators.
• AdvantX, HST, gMed, SIS Office a plus.

TRAVEL:

50% to 75% travel within US. Must be willing to travel to serve as Business Office Manager within all USPI Markets and Regions based on need.

COMPENSATION

• Pay: $77,376-$123,552 annually. Compensation depends on location, qualifications, and experience.
• Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.
• Management level positions may be eligible for sign-on and relocation bonuses.

BENEFITS

The following benefits are available, subject to employment status:

• Medical, dental, vision, disability, life, AD&D and business travel insurance
• Manager Time Off – 20 days per year
• Discretionary 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
• For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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