Baylor Scott & White Surgicare - North Garland is hiring a Total Joint Coordinator/Coach to join our team!

Welcome to Baylor Scott & White Surgicare - North Garland and be part of a dynamic environment dedicated to delivering top-notch outpatient surgical services!!

• Multi-Specialty Excellence: Step into a multi-specialty surgery center equipped to handle a diverse range of outpatient surgical procedures. Our facility offers a high-quality, convenient, and service-oriented alternative to larger hospitals.
• State-of-the-Art Services: Our commitment to excellence is reflected in our state-of-the-art equipment, allowing surgeons to perform procedures in various specialties, including Orthopedic Surgery, ENT, GI, Podiatry, Pain Management, Plastic Surgery, Urology, Gynecology, Colon and Rectal Surgery, and General Surgery.
• Top-Notch Facilities: With 6 operating rooms, we provide a cutting-edge environment where you can contribute to delivering first-class surgical services. Our goal is to ensure that the care provided is one we would be proud to offer to our own families.
• USPI Partnership: Baylor Scott & White Surgicare - North Garland stands as a joint venture with USPI, fostering a collaborative atmosphere that encourages growth, innovation, and continuous learning.
• Work-Life Harmony: Enjoy a career with no call responsibilities and holidays off, allowing you to thrive in your professional endeavors while maintaining a fulfilling personal life.

Join us at Baylor Scott & White Surgicare - North Garland and be part of a team where your dedication and expertise contribute to creating a positive and impactful healthcare environment! Apply today to embark on a career journey that combines innovation, collaboration, and exceptional patient care. Your path to a rewarding career starts here!

Total Joint Coordinator/Coach at Baylor Scott & White Surgicare - North Garland:

TheJoint Coach will assume responsibility and accountability for the entire carepathway of the total joint patient.Optimization of the program will be achieved byfacilitating care for patients by serving as a liaison throughout the continuum of care.This is achieved by anticipating and addressing each patient’s needs before, during, and after surgery.

There is ongoing collaboration to create a team approach with the medical team including the surgeon, anesthesiologist, Pre-op, PACU, OR staff, PT provider, ASC leadership, and key members from the surgeon’s office.  In addition to the day-to-day activities required, the position requires the Coach to participate in data collection, analysis,  and reporting of clinical outcomes and patient satisfaction. 

“Care coordination model can save money, reduce ER visits and hospital admission and improve patient outcomes, produce higher quality of life and patient satisfaction with care”

Scope of Responsibility:

• Works closely with the multidisciplinary team to develop and implement the patient’s care plan through assessment of the patient’s physical, educational, and psychosocial needs
• Serves as an essential link between patients and all other healthcare providers
• Serve as a resource to the patient through their continuumof care including prior to surgery and extending after discharge.
• Facilitates pre-operative education and training for the patient and care partner.
• Facilitates scheduled follow-up calls with patients to promote compliance with discharge instructions and risk mitigation calls to avoid preventable ER visits/admissions, confirm physical therapy and post-op visits to physicians.
• Includes obtaining data for patient Patient Reported Outcomes at the pre-op visit, 2 weeks, 1 month, and 3 months.
• Models the Expected Behaviors for Patient Centered Care Pathway and is passionate about the patient experience.
• Ensures all necessary follow-up/action items are completed, reported and documented in order to close the loop.
• Able to work as a team member to encourage and promote a culture of caring.
• Requires flexibility in job sharing responsibilities associated with other specified job description.

Qualifications

• BSN preferred
• BLS (required)
• ACLS (Preferred)
• Minimum 3-5 years experience in ASC setting.
• Must be passionate about patient education.
• Requires the clinical expertise to apply sound judgment to ensure opimal patient care.
• Strong communication skills are required to instruct patients, family members and staff.
• Must be self directed with strong interpersonal and organizational skills
• Computer literacy skills with Microsoft Office Word and Excel documents are required.
• Accepts and supports changes in work assignment as related to schedule and patient needs
• Ability to participate in data collection, analysis, and reporting.
• Knowledge of relevant equipment, systems, change theory, policies, procedures, and strategies to promote effective quality outcomes.
• Ability to utilize/apply the general and specialized principles, practices, techniques and methods of utilization review/management, care coordination, transfer coordination, discharge planning or case management.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

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