Fresno Surgical Hospital is an extraordinary hospital created entirely to deliver excellence and quality in surgical care to each patient. Our unique facility and staff provide a hospitality- inspired, healing environment unlike anything experience in a traditional hospital. Our commitment to innovation, shared values and excellence can be reflected in exceptional satisfaction scores from patients, physicians and staff.

This position is accountable for management of all in-house, outsourced and contracted revenue cycle functions ensuring that Fresno Surgical Hospital meets or exceeds all established goals and objectives. Day-to-day management to include patient registration, insurance verification/authorization, as well as dual responsibility for patient scheduling and providing applicable financial operations support to the Chief Financial Officer, as needed. Collaborative teamwork with the Central Business Office (CBO) is also necessary, ensuring collection and billing are operating at peak efficiency.

Provides leadership to departmental personnel ensuring top performance of Team, as measured by USPI revenue cycle key performance indicators (KPIs). Participates in performance improvement and continuous quality improvement (CQI) activities, as well as reporting to the QAPI committee.

Minimum Education and Experience

• High School graduate or GED.  Bachelor’s Degree Preferred. 
• Five years of related experience in the healthcare industry preferred. 
• One year experience as a medical biller team lead preferred.

Required Skills

• Understands the evolving requirements for insurance verification to ensure patient coverage and hospital reimbursement
• Familiar with medical policies for private pay and Medicare and how to utilize them
• Familiar with hospital settings and the flow of the business office functions
• Knowledge, experience, and proficiency in Medicare, Medi-Cal, and contracted managed care plans
• Knowledge of Joint Commission and state regulations in non-acute care hospitals preferred.
• Ability to demonstrate clear oral and written communication skills
• Ability to effectively communicate in English, both verbally and in writing.
• Ability to maintain collaborative working relationships to ensure a positive and productive work environment.
• Ability to plan and prioritize work
• Ability to provide exceptional customer service.
• PC competency, working knowledge of Microsoft Office Products (Word/Excel)

Essential Functions

• Day-to-day management of assigned departments ensuring strategic focus while meeting or exceeding established departmental goals and objectives.
• Composes departmental policy and procedure in compliance with Federal and State guidelines providing Team "Best Practice" guidelines
• Develops Team assignments ensuring balance of assigned accounts and timely completion of
• Facilitates month-end close and reporting process.
• Performs periodic audits of aged receivable and insurance verification accounts ensuring action being taken by Representatives meet established
• Other duties as assigned. 

Fresno Surgical Hospital complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.  If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.