Surgery Scheduler Full Time
Treating patients like family
Surgery Scheduler Full Time
Frisco, Texas Baylor Scott & White Surgicare Centennial (12922)- Elevated Quality of Care: Join a team dedicated to delivering top-tier surgical procedures in a high-quality, service-oriented atmosphere. Our commitment to excellence ensures that each patient receives the best care possible.
- Work-Life Harmony: Enjoy a work environment that values your time and well-being. With no call responsibilities, weekends, and holidays off, you'll have the chance to nurture your career while also embracing a fulfilling personal life.
- USPI Partnership: Baylor Surgicare Centennial is a proud joint venture with USPI, fostering a collaborative setting that encourages growth and innovation.
- Accreditation & Ownership: Our facility boasts accreditation from the Accreditation Association for Ambulatory Health Care, reflecting our unwavering dedication to upholding rigorous quality standards. Additionally, physicians have an ownership or investment interest in our facility, demonstrating our commitment to partnership and collaboration.
- Advanced Facilities: With 4 Operating Rooms and 2 Treatment Rooms, our equipment enables surgeons to excel in specialties including Colon & Rectal Surgery, ENT, Gastroenterology, General surgery, Ophthalmology, and more.
- Professional Specialization: As a part of our team, you'll be at the forefront of surgical excellence across a variety of specialties, making a significant impact on patients' lives and contributing to their overall well-being.
Surgery Scheduler at Baylor Scott & White Surgicare Centennial
Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.
Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
Duties and Responsibilities
- Sets priorities and organizes work
- Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
- Coordinates with anesthesia groups to confirm scheduling for coverage.
- Accurately uses procedure codes to ensure proper billing.
- Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
- Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
- Communicates changes to schedule to appropriate staff
- Ensures all required fields in Advantx are completed
- Works closely with OR director to avoid equipment or supply conflicts.
- Alerts administration when new doctors or procedures are scheduled.
- Cross trains with other areas.
- Other duties as assigned.
- Completes consents and ensures accuracy before submitting to the chart builder.
- Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.
Qualifications:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Professional appearance.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
- Medical, dental, vision, and prescription coverage
- Life and AD&D coverage
- Availability of short- and long-term disability
- Flexible financial benefits including FSAs and HSAs
- 401(k) and access to retirement planning
- Paid holidays and vacation
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