Insurance Verification Clerk

Gastro One 1310, a leading healthcare provider in Germantown, TN, is seeking a detail-oriented and organized individual to join our team as an Insurance Verification Clerk. In this role, you will play a crucial part in ensuring the smooth and efficient processing of insurance claims by verifying patient insurance information and coordinating with insurance providers.

Responsibilities:

1. Insurance Verification:
• Verify patient insurance coverage by contacting insurance companies through phone, online portals, or other established methods.
• Obtain and document accurate insurance information, including policy numbers, coverage dates, and any pre-authorization requirements.
2. Communication:
• Communicate effectively with patients, healthcare providers, and insurance companies to gather and relay necessary information.
• Collaborate with the billing and coding team to resolve any discrepancies in insurance information.
3. Documentation:
• Maintain detailed and accurate records of insurance verifications for each patient.
• Update electronic health records (EHR) and other relevant databases with verified insurance information.
4. Problem Resolution:
• Identify and address any issues or challenges related to insurance verification promptly.
• Work closely with the billing team to resolve insurance-related problems and ensure timely processing of claims.
5. Training and Compliance:
• Stay updated on changes in insurance policies, regulations, and billing codes.
• Participate in training sessions to enhance skills and knowledge related to insurance verification.

We look forward to welcoming a dedicated Insurance Verification Clerk to our team at Gastro One 1310 in Germantown, TN.

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#LI-KB3

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Insurance verification within a medical setting is REQUIRED. 
• Must demonstrate longevity in past roles.
• Familiarity with medical terminology and coding.
• Strong communication skills and the ability to interact professionally with patients and insurance providers.
• Excellent organizational skills with attention to detail.
• Proficiency in using electronic health record systems and other relevant software.