About Arizona Advanced Endoscopy, LLC

Arizona Advanced Endoscopy is a premier outpatient facility specializing in advanced gastroenterology and endoscopic procedures located in Gilbert, AZ. We are dedicated to delivering compassionate, patient‐centered care using the latest technology, providing a comfortable and efficient environment for our patients. Our team is committed to improving digestive health and enhancing the quality of life for every patient we serve.

Key Responsibilities

Lead, supervise, and support front desk staff (receptionists, schedulers, check‐in/check‐out personnel).

Ensure smooth patient flow: check‐ins, check‐outs, patient arrivals, and navigating between waiting areas and exam/procedure rooms.

Greet patients and visitors warmly, ensuring a positive first impression.

Manage phone calls, emails, and other communications; respond to inquiries and direct them appropriately.

Schedule, confirm, and follow up on patient appointments; manage rescheduling or cancellations.

Verify insurance and eligibility; ensure documentation is complete and accurate.

Process payments, co‐pays, collect patient balances; maintain accurate records of financial transactions.

Qualifications Required:

High School Diploma 

Prior experience in a front desk or receptionist role in a medical office or ambulatory surgical center.

Some supervisory or lead experience preferred (training, coaching, oversight of other staff).

Strong customer service skills; professional, courteous demeanor.

Excellent verbal and written communication skills.

Proficiency with multi‐line phone systems, scheduling software, EMR systems.

Strong organizational skills, ability to multitask and prioritize.

Attention to detail, accuracy in data entry.

Knowledge of medical terminology, insurance verification, and billing/payment collection processes.

Basic computer skills (MS Word/Excel/Email).

What We Offer:

• Competitive wages
• Opportunities for professional development
• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Programs
• Health Savings Account (HSA)/Flexible Spending Account (FSA)
• Education Assistance
• Short-Term Disability and Long-Term Disability Insurance
• Free parking

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.