Full Time Surgery Scheduler

OrthoArizona Surgery Center Gilbert is hiring a full time Surgery Scheduler/Insurance Verifier.

USPI OrthoArizona Surgery Center Gilberta single-specialty outpatient surgery practice that specializes in orthopedic surgery. Our surgery center is a joint venture between local physicians and USPI, the nation's largest provider of surgical services. 

• Off on holidays and weekends!
• NO call required!

Job Summary:
Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and Insurance verification. The candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy, and be able to demonstrate previous successful/positive customer service encounters or programs.


Duties and Responsibilities:

• Sets priorities and organizes work
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Accurately uses procedure codes to ensure proper billing.
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paper work for any patient - add on is received by the appropriate staff.
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Works closely with OR director to avoid equipment or supply conflicts.
• Alerts administration when new doctors or procedures are scheduled.
• Cross trains with other areas.
• Other duties as assigned.
• Completes consents and ensures accuracy before submitting to the chart builder.
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.
• Validating and entering patient information and insurance coverage into the appropriate computer system. 
• Verify insurance benefits by reviewing our contract and patient’s quoted benefits. 
• Determine co-pay.
• Post all insurance and billing comments. 
• Enter all information into the patient accounting system.
• Contact patients regarding money due prior to the date of surgery.
• Insurance coverage into the appropriate computer system. Duties may also include communicating with physician offices, insurance carriers, and patient follow-ups. 
• Duties may also include communicating with physician offices, insurance carriers, and patient

What We Offer

As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses.

• Health, Dental & Vision Coverage 
• 401(k) retirement plan 
• Paid Time Off (PTO) 
• Company Paid Holidays 
• Employee Assistance Programs 
• Health Savings Account/ Flexible Spending Account 
• Education Assistance 

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

• High school graduate or equivalent
• Minimum 2-4 years of hospital or medical office experience preferred.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Professional appearance.
• Minimum 2 years of experience in insurance verification
• Excellent communication skills and the ability to communicate with patients over the phone and in person
• Forty-five (45)wpm typing skills required.
• Must have the skills necessary to operate the office equipment required to fulfill job duties.
• Familiar with patient accounting software, especially AdvantX.
• Knowledge of Internet Explorer, Microsoft Excel, Microsoft Word, and Outlook.

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