Business Office Coordinator

Hershey Outpatient Surgery Center is seeking an experienced and dynamic professional with a proven track record in Hospital Business Office experience. The successful applicant will be driven and results-focused with a "can do attitude." We are committed to providing high quality service to our patients, our staff and our medical staff. As a member of the extraordinary leadership team, you will set the tone and culture for the hospital. This is a position of high responsibility and high pressure. The reward comes in offering outstanding care to our patients and in developing our staff. This prestigious position at our well-respected hospital is available to the right person. 

ABOUT THE POSITION:

Will lead an efficient, successful, highly focused customer service trained business office team including:

-surgery scheduling
-admissions/registration
-insurance verification
-patient financial counselors
-collections

• You will lead many process improvement initiatives
• You will ensure accurate business transactions and processes which require a high level of professional judgment and discretion in carrying out assignments, the ability to problem solve, a high degree of confidentiality, and the ability to work under pressure.

DUTIES INCLUDE:

• Managing revenue cycle process
• Establish and maintain protocols for the charge entry
• Complete all month end close processes.
• Assures compliance to industry regulatory standards as well as North Central/USPI Business Office standards, policies and procedures.
• Communicates regularly and effectively
• Dynamic leadership skills to help direct, coach and motivate staff.
• Conduct personnel evaluations for employees supervised.
• Interview and hire personnel as needed due to staff changes.
• Conduct departmental meetings.
• Maintain strict confidentiality in regards to patient account status.

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• College degree or equivalent experience in business and/or healthcare administration.
• Business office management experience, as a department manager preferred
• Experience working with all types of third party payers. (HMO, PPO, Medicare/Medicaid, etc.)
• Excellent communication and organizational skills.
• Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative.
• Ability to problem solve and make decisions, communication / organizational skills, and management skills limited to specific accountabilities of the position.

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