TOPS Surgical Specialty Hospital, a part of United Surgical Partners International (USPI), is seeking a detail-oriented Pre-Admissions Testing (PAT) Scheduler to join our patient care team. Our hospital provides a wide range of surgical specialties with a strong commitment to patient safety, quality, and excellent outcomes.

The PAT Scheduler plays a critical role in coordinating the pre-surgical testing process, ensuring patients are properly prepared for their procedures. This role requires strong organizational skills, excellent communication, and the ability to work collaboratively with nurses, surgeons, and other healthcare professionals.

Responsibilities

• Schedule and coordinate pre-admission testing appointments for patients prior to surgical procedures.
• Collect and verify patient information, including demographics, medical history, and insurance details.
• Communicate with patients regarding pre-operative instructions, testing requirements, and any necessary follow-up.
• Coordinate with physicians, nurses, and ancillary departments to ensure timely completion of pre-surgical testing.
• Maintain accurate and up-to-date patient records in the electronic medical record system.
• Address patient questions, concerns, and special needs with professionalism and empathy.
• Ensure compliance with hospital policies, privacy regulations, and quality standards.

Requirements

• High school diploma or equivalent required; associate degree in healthcare administration or related field preferred.
• Previous experience in scheduling, patient registration, or pre-admissions testing preferred.
• Knowledge of medical terminology, insurance verification, and pre-operative testing procedures.
• Proficient in electronic medical records and standard office software.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple tasks efficiently in a fast-paced environment.

What We Offer

We care for our communities and our team members by providing a comprehensive benefits package, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Short- and long-term disability options
• Flexible financial benefits including FSAs and HSAs
• 401(k) with access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner.

USPI is proud of our inclusive culture. We respect differences, nurture individual contributions, and leverage diversity to make our organization stronger and more responsive to the needs of our patients and physicians.

• Strong organizational and time-management skills
• Clear and effective communication, both verbal and written
• High attention to detail and accuracy under pressure
• Ability to multitask and manage frequent changes to scheduling
• Team player with a positive, professional attitude

• High school diploma or GED required
• Minimum 1 year of experience in surgical scheduling preferred
• Knowledge of medical terminology, CPT/ICD-10 codes, and surgical procedures
• Familiarity with EHR systems and scheduling software (e.g., Cerner, Epic, SIS)
• Previous experience in a hospital, surgical center, or physician office setting preferred