North Houston Endoscopy & Surgery, a part of United Surgical Partners International (USPI), is seeking a detail-oriented Scheduler to join our patient care team. Our center supports a wide range of surgical specialties with a strong commitment to patient safety, quality, and excellent outcomes. The Scheduler plays a key role in coordinating patient appointments and ensuring a smooth scheduling process for both patients and clinical staff. This position requires strong organizational skills, clear communication, and the ability to collaborate effectively with nurses, surgeons, and other healthcare professionals.

Responsibilities

• Schedule and coordinate patient appointments for upcoming surgical procedures.
• Collect and verify patient information, including demographics, medical history, and insurance details.
• Communicate with patients regarding appointment details, pre-operative instructions, and any required follow-up.
• Work closely with physicians, nurses, and ancillary departments to ensure all scheduling needs are completed accurately and on time.
• Maintain accurate and up-to-date records in the electronic medical record system.
• Address patient questions, concerns, and special requests with professionalism and empathy.
• Ensure compliance with center policies, privacy regulations, and quality standards.

Requirements

• High school diploma or equivalent required; associate degree in healthcare administration or related field preferred.
• Previous experience in scheduling, patient registration, or pre-admissions testing preferred.
• Knowledge of medical terminology, insurance verification, and pre-operative testing procedures.
• Proficient in electronic medical records and standard office software.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple tasks efficiently in a fast-paced environment.

What We Offer

We care for our communities and our team members by providing a comprehensive benefits package, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Short- and long-term disability options
• Flexible financial benefits including FSAs and HSAs
• 401(k) with access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner. USPI is proud of our inclusive culture. We respect differences, nurture individual contributions, and leverage diversity to make our organization stronger and more responsive to the needs of our patients and physicians.

• Strong organizational and time-management skills
• Clear and effective communication, both verbal and written
• High attention to detail and accuracy under pressure
• Ability to multitask and manage frequent changes to scheduling
• Team player with a positive, professional attitude

• High school diploma or GED required
• Minimum 1 year of experience in surgical scheduling preferred
• Knowledge of medical terminology, CPT/ICD-10 codes, and surgical procedures
• Familiarity with EHR systems and scheduling software (e.g., Cerner, Epic, SIS)
• Previous experience in a hospital, surgical center, or physician office setting preferred