Baylor Scott & White Surgical Hospital Las Colinas is hiring a Patient Financial Counselor!

Welcome to Baylor Scott & White Surgical Hospital Las Colinas, Irving, TX, where innovation, collaboration, and patient-centered care converge to create an exceptional workplace!
Why Choose Baylor Scott & White Surgical Hospital Las Colinas?

·A Powerhouse Collaboration: Our hospital is a joint venture between Baylor Scott & White Health (BSWH), United Surgical Partners International (USPI), and dedicated local physicians. This partnership ensures a dynamic and enriching environment for both patients and staff

·Serving North Texas: Covering the expansive North Texas region, we provide a wide range of medical and surgical services across 7 Operating Rooms, 12 private inpatient rooms, and a 3-bed Emergency Department.

·Expert Specializations: Our hospital is a hub for expertise, specializing in Orthopedics, Joint Replacement, Spine, Urology, General Surgery, ENT, and more. Our diverse range of specialties offers you the opportunity to expand your skills and make a difference in patients' lives.

·A Legacy of Excellence: Established in 2003 as Irving Coppell Surgical Hospital, we've been serving the Dallas-Fort Worth communities for years. Our unwavering mission is to provide top-notch surgical care in a welcoming and safe environment – a place where we'd confidently treat our own families.

·Education & Compassionate Care: Our commitment to personalized health and wellness extends beyond medical procedures. We empower our staff to stay up-to-date on the latest advancements, treatments, and procedures, ensuring the best possible care for our patients and their families.

·Cutting-Edge Technology: Experience the future of healthcare with our state-of-the-art facility equipped with advanced technology. From routine procedures to complex surgeries, we combine exceptional care with genuine compassion.

Join us at Baylor Scott & White Surgical Hospital Las Colinas and contribute to a legacy of excellence and innovation. Apply today to be a part of our dynamic team and make a meaningful impact on the lives of our patients and their families. Your journey to a fulfilling career starts here!

Patient Financial Counselor at Baylor Scott & White Surgical Hospital Las Colinas:

·Supervises all functions of the insurance verification process for new and returning patients of Baylor Scott White Surgical Hospital Las Colinas.This may be a hybrid/remote position and the employee must comply with the Hospitals “Remote/Work from Home” policy, in meeting process and productivity expectations of the position.

Qualifications

Education

·High School diploma or equivalent

Required Experience

·Minimum 3-year medical insurance verification experience preferred

Knowledge, Skills and Abilities

·Excellent Customer Service Skills

·Good communication and people skills

·Excellent telephone skills

·Good computer skills – MS Office

·Ability to maintain the confidentiality and security of sensitive, privileged communications and work product.

·Ability to utilize Electronic Heath Care Record system for documentation to patients account/record

Principal Duties and Responsibilities:

·Maintains the insurance verification workload utilizing PAS queue information.

·Ensures that all verifications are complete and accurate, takes appropriate action when timelines are missed.

·Work with hospital and physician office employees to ensure smooth and efficient flow of incoming verifications.

·Proficient in managed care contract interpretation to include ability to process cases accordingly.

·Participates in team meetings.

·Ensures cases are authorized per insurance carrier recommendation and guidelines.

·Notification to appropriate staff and offices regarding pending authorizations.

·Works correspondence pertaining to insurance authorizations, if applicable.

·Advises patients for all financial options available to assist with out of pocket amounts to include, SurgiCares, Charity and payment plan options.

·Maintains PAS system queue for Financial Counsel, notifying management when appropriate.

·Understands managed care contracts, and pricing of patient out of pocket amounts

·Serves as backup for completion of daily deposit for hospital, communicating with CBO team members when required.

·Serves as backup for registration and collections team members when needed.

·Responds to messages left from employees, physician offices or patients in timely manner.

·Serves as backup to other business office areas as needed.

·Other duties as assigned.

What We Offer:
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

·       Medical, dental, vision, and prescription coverage

·       Life and AD&D coverage

·       Availability of short- and long-term disability

·       Flexible financial benefits including FSAs and HSAs

·       401(k) and access to retirement planning

·       Paid holidays and vacation

Who We Are:
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

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