Registration Collector
Treating patients like family
Registration Collector
Kingsport, Tennessee Holston Valley Ambulatory Surgery Center (13550)Position Overview:
As a Full-Time Registrar you will serve as the first point of contact for our patients and their families. Your role is instrumental in creating a positive impression and ensuring that all administrative tasks are efficiently managed. We are looking for an enthusiastic and customer-focused individual to join our team.
Key Responsibilities:
- Greet and assist patients and their families, providing a warm and welcoming atmosphere.
- Register patients accurately, verify insurance information, and update patient records.
- Answer patient inquiries and provide information regarding the surgery process and financial aspects.
- Ensure that all necessary forms and consents are completed and signed by patients.
- Collaborate with the clinical and administrative teams to facilitate a smooth patient intake process.
- Assist with scheduling and appointment coordination as needed.
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Required Skills:
- High school diploma or equivalent; additional education or relevant certifications are a plus.
- Previous front desk/registration experience in a healthcare setting is required.
- Strong interpersonal and communication skills, with a friendly and professional demeanor.
- Excellent organizational and multitasking abilities.
- Familiarity with medical terminology and insurance verification is a plus.
- Proficiency in computer applications and data entry.
- Longevity in past roles.
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