Responsibilities:

• Welcome patients by greeting them in person or on the telephone

• Verify patient information by interviewing patient, recording medical history, confirming purpose of visit

• Prepare patients for the health care visit by directing and/or accompanying them to the examining room

• Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary

• Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential

• Counsel patients by transmitting physician's orders and questions about surgery

• Educate patients by providing medication and diet information and instructions; answering questions

• Schedule surgeries by making arrangements with the surgical center, verifying times with patients and preparing charts, pre-admission and consent forms

• Maintain safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations

• Keep supplies ready by inventorying stock, placing orders, verifying receipt

• Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs

• Update job knowledge by participating in educational opportunities and reading professional publications

• Enhance practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments

• Complete records by recording patient examination, treatment and test results

• Generate revenue by recording billing information of services rendered, completing insurance forms and responding to insurance and other third-party inquiries

• Maintain patient confidence and protect operations by keeping patient care information confidential

• Serve and protect the physician or healthcare provider practice by adhering to professional standards, policies and procedures, federal, state and local requirements and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards

• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations

Education/Experience