EVERY DAY GIVING EXCELLENCE

“Each Patient, Each Family, Each & Every Time”

Our staff is committed to creating an environment in which patients not only receive the best quality care but also the highest level of service. The staff works to continuously improve the processes that are important in meeting the needs of patients, their families, our physicians, and their staff.

We are seeking passionate, patient-focused, service-oriented healthcare professionals to join our team!

Schedule: M-F 8:30am-5:00pm 

Key Tasks and Responsibilities:

1. Schedule, reschedule and/or cancel imaging procedures as necessary.
2. Handling pending patient sheets for future schedule.
3. Collecting patient demographics at the time of schedule & to pre-register patient’s demographics including Medicare and supplements.
4. Contacting insurance companies for benefit and authorization information & to perform follow-up calls to verify necessary authorizations.
5. Assuring an authorization is received before placing the patient on the schedule.
6. Answer incoming phone calls in a timely, professional and friendly manner.
7. Represent OCOM in a professional and friendly manner to patients, physicians, outside office personnel, fellow coworkers and the general public.
8. Responsible for ensuring proper completion of paperwork & scanning patient information in PowerChart.
9. Responsible for calculating patient portion and attempting to collect payment from patient while scheduling.
10. Responsible for working orders received via Cerner Direct Referrals.
11. Cross trained to assist surgery verification when needed.

Benefits: 

At OCOM we recognize our staff as our number one asset, and are proud to offer them:

• Comprehensive Medical, Dental and Vision Insurance
• 7 paid holidays.
• High competitive salaries with bonuses and incentives.
• Generous PTO accrual program and personal days.
• FSA & HSA programs.
• License/Education Reimbursement.
• Weekends and holidays off.
• Employee Discount Program on travel, shopping, daycare, and much more.
• Incredible Work-Life balance.
• Company Paid Life Insurance policy for employee with option to purchase additional coverage for employee, spouse and/or dependents.
• Company Paid Long Term Disability.
• Company Paid AD&D insurance.
• Short Term Disability available for purchase.
• 401(k) with a generous match.
• Generous paid time off accrual program.

Education:

• High School or equivalent

Experience Required: 

• Prefer 2-5 years previous scheduling experience in a healthcare organization.