EVERY DAY GIVING EXCELLENCE

“Each Patient, Each Family, Each & Every Time”

Our staff is committed to creating an environment in which patients not only receive the best quality care but also the highest level of service. The staff works to continuously improve the processes that are important in meeting the needs of patients, their families, our physicians, and their staff.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Receptionist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

Overall Responsibility:

Interface with patients and families, physicians and staff, and visitors to the facilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Key tasks and responsibilities:

1. Will arrive at the facility according to designated work schedule.
2. Handle incoming calls to the facilities transfer and paging used as needed.
3. Greet and register all patients arriving for admission of Physical Therapy.
4. Enter all information required into computer
5. Explain and obtain required paperwork from patient including copies of patient’s insurance card(s), picture ID and signed statements to protect the hospital’s interest.
6. Deals effectively with others in obtaining information and providing customer service.
7. Follows regulations and guidelines protecting the confidentiality of all patient information.
8. Verifies with insurance company any required pre-certification and /or authorization as needed. 
9. Will schedule patient visits as requested by physician office and/or therapist.
10. On day of therapy, re-verifies all demographic (personal and insurance) information in the patient accounting system (computer) and make corrections as needed.
11. Keep record of cancellations and notifies each therapist.
12. Maintains files and other related records.
13. Prepares patients charts for next day’s activity including, chart numbers and correct paperwork and packets for that service.
14. Orders and makes copies of all forms needed for specific and procedures.
15. Make sure all equipment, printers, copies and fax machines in the admitting area are full of paper, ink/toner and running properly.
16. Use acquired knowledge and experience to “streamline the job”.
17. Performs other duties as required.

Benefits:

At OCOM we recognize our staff as our number one asset, and are proud to offer them:

• Comprehensive Medical, Dental and Vision Insurance
• Company Paid Life Insurance policy for employee with option to purchase additional coverage for employee, spouse and/or dependents.
• Company Paid Long Term Disability.
• Company Paid AD&D insurance.
• Short Term Disability available for purchase.
• 401(k) with a generous match.
• 7 paid holidays.
• High competitive salaries with bonuses and incentives.
• Generous PTO accrual program and personal days.
• FSA & HSA programs.
• License/Education Reimbursement.
• Weekends and holidays off.
• Employee Discount Program on travel, shopping, daycare, and much more.
• Incredible Work-Life balance.

Experience required: 

Prefer experience in customer service, reception work or admitting patients in a healthcare facility.  Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal.  Requires ability to distinguish between colors.  Requires analytical and organizational skills, effective communication skills.  Requires problem solving abilities and assertiveness.  Requires typing and computer skills.  Requires a high school certificate or equivalency