Careers at USPI
Treating patients like family
Front Desk Receptionist
Overview
As a Front Desk Receptionist, you’ll develop and lead multi-faceted web-based strategies for some of the most recognized names in the world. You’ll be the face of our software solutions, analytics and digital capabilities — able to explain the complex in simple ways to your colleagues and clients. And you’ll come up with innovative approaches that change the way companies and candidates connect.
Success Profile
What makes a successful Front Desk Receptionistat our location? Check out the top traits we’re looking for and see if you have the right mix.
- Flexibility
- Attention to Detail
- Compassion
- Emotional Stability
- Adaptability
- Strong Clinical Judgment
Culture
Our mission is to treat each and every one of our patients, and their families, as if they were our own family member. Each patient, each family, each and every time.
- Working with compassion and respect for others and each other, supporting our communities and advocating for our patients
- Acting with integrity and the highest ethical standards – always
- Delivering results through accountability and transparency
- Embracing inclusiveness for all people in our workplace and in the communities we serve
Career Path
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Nurse Manager leads to Job Title 2
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Clinical Director (CNO) leads to Job Title 3 or Job Title 4
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Administrator (CEO) leads to Job Title 5
Benefits
Providing a comprehensive benefits package is paramount, as we not only take care of our communities but also foster an environment of support for one another.
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Work/Life Balance
Most of our ASC's offer daytime schedules, with no weekends and nights, and no call. (Schedules vary at our surgical centers.)
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Learning and Education
Employees have access to thousands of free online courses to further their education at their own schedule.
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Leadership and Executive Development
Whether a clinician is interested in advancing to a leadership position or a business office staff member aspires to be a hospital CFO, various programs are available.
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Coaching and Mentorship
We are committed to devoting energy and attention to grow our team members and create a lasting impact on our care. By coaching, challenging and further developing our best and brightest team members, we foster an environment to build long-term sustainable growth for our organization.
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Military and Veterans Support
Our values of working efficiently and uniting for a higher purpose align well with those of our military and veteran community. We would love to assist you with skill and experience equivalency mapping to ease your transition into a successful civilian career.
Responsibilities
Pacific Endoscopy Center is looking for a full-time Front Desk Receptionist to join our amazing patient focused team.
The front office receptionist will be responsible for providing a positive, welcoming experience to our patients and their families! The individual hired into this role will greet patients and their families, answer and route incoming calls, complete insurance verification as needed, cash collections and the correct handling of patient charts.
The starting rate for this role is between $20.00 per hour to $25.00 per hour.
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
What We Offer:
- Competitive wages
- Opportunities for professional development
- Health, Dental & Vision Coverage
- 401(k) retirement plan
- Paid Time Off (PTO)
- Company Paid Holidays
- Employee Assistance Programs
- Health Savings Account (HSA)/Flexible Spending Account (FSA)
- Education Assistance
- Short-Term Disability and Long-Term Disability Insurance
- Free parking
Required Skills:
- Competence in using basic office equipment, including computer, printer, telephone, and fax
- Excellent clerical and organizational abilities
- Proven customer service skills
- Ability to communicate effectively and professionally, especially in high-stress situations
- Strong multi-tasking capabilities
- Comfortable working in a fast-paced healthcare environment
- Bilingual skills highly preferred
Required Experience:
- High school education or equivalent required
- Demonstrated experience in maintaining composure and professionalism when interacting with patients and family members, including in potentially challenging situations
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