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Nurse Navigator

Job ID 65343-147 Date posted 11/06/2024 Location Phoenix, Arizona Facility Arizona Specialty Hospital (11101)
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Overview

As a Nurse Navigator, you’ll develop and lead multi-faceted web-based strategies for some of the most recognized names in the world. You’ll be the face of our software solutions, analytics and digital capabilities — able to explain the complex in simple ways to your colleagues and clients. And you’ll come up with innovative approaches that change the way companies and candidates connect.

Success Profile

What makes a successful Nurse Navigatorat our location? Check out the top traits we’re looking for and see if you have the right mix.

  • Flexibility
  • Attention to Detail
  • Compassion
  • Emotional Stability
  • Adaptability
  • Strong Clinical Judgment
nurse caring for patient

Culture

Our mission is to treat each and every one of our patients, and their families, as if they were our own family member. Each patient, each family, each and every time.


  • Working with compassion and respect for others and each other, supporting our communities and advocating for our patients
  • Acting with integrity and the highest ethical standards – always
  • Delivering results through accountability and transparency
  • Embracing inclusiveness for all people in our workplace and in the communities we serve

Career Path

  • Nurse Manager leads to Job Title 2
  • Clinical Director (CNO) leads to Job Title 3 or Job Title 4
  • Administrator (CEO) leads to Job Title 5

Benefits

Providing a comprehensive benefits package is paramount, as we not only take care of our communities but also foster an environment of support for one another.

  • Work/Life Balance

    Most of our ASC's offer daytime schedules, with no weekends and nights, and no call. (Schedules vary at our surgical centers.)

  • Learning and Education

    Employees have access to thousands of free online courses to further their education at their own schedule.

  • Leadership and Executive Development

    Whether a clinician is interested in advancing to a leadership position or a business office staff member aspires to be a hospital CFO, various programs are available.

  • Coaching and Mentorship

    We are committed to devoting energy and attention to grow our team members and create a lasting impact on our care. By coaching, challenging and further developing our best and brightest team members, we foster an environment to build long-term sustainable growth for our organization.

  • Military and Veterans Support

    Our values of working efficiently and uniting for a higher purpose align well with those of our military and veteran community. We would love to assist you with skill and experience equivalency mapping to ease your transition into a successful civilian career.

Responsibilities

Job ID 65343-147 Date posted 11/06/2024

Arizona Specialty Hospital is searching for a Nurse Navigator to join our wonderful team int he Pre-OP PACU Department.

This is a Full Time Position; Monday-Friday

Job Summary:

The Nurse Navigator will assume responsibility and accountability for the entire care pathway of the orthopedic and/or spine patient. Optimization of the program will be achieved by serving as a liaison throughout the continuum of care.  
There is ongoing collaboration to create a team approach with the care team including the surgeon; anesthesiologist; Pre-op, PACU, and OR staff; PT provider, facility leadership, and key members of the surgeon’s office. 
In addition to the day-to-day activities required, the position requires the Navigator to participate in data collection, analysis, and reporting of clinical outcomes and patient satisfaction.  

Position Responsibilities:

1. Works closely with the multidisciplinary team to develop and implement the patient’s care plan through assessment of the patient’s physical, educational, and psychosocial needs.
2. Serves as an essential link between patients and all other healthcare providers.
3. Serve as a resource to the patient through their continuum of care, including prior to surgery extending after discharge.
4. Contacts patients to schedule preadmission testing, as ordered by the physician. This includes: lab work, chest x- ray, EKG, CT, and hospitalist medical clearance appointments. 
5. Ensures PAT results are relayed to the ordering physician. 
6. Contacts patients prior to surgery, to obtain health history and medication history.
7. Reviews records for: appropriate orders, History and Physical, applicable clearances, labs, x-ray, and EKG to assess patient’s health status prior to surgery. 
8. The nurse will use his/her nursing judgment (including the tools provided) to refer surgical patients, based on their provided medical history, to a hospitalist for review, if the patient is deemed a high-risk surgical patient.
9. During the prescreening phone call, the RN will provide preoperative instructions to the patient.  
1. Works closely with the multidisciplinary team to develop and implement the patient’s care plan through assessment of the patient’s physical, educational, and psychosocial needs.
2. Serves as an essential link between patients and all other healthcare providers.
3. Serve as a resource to the patient through their continuum of care, including prior to surgery extending after discharge.
4. Contacts patients to schedule pre admission testing, as ordered by the physician. This includes: lab work, chest x- ray, EKG, CT, and hospitalist medical clearance appointments. 
5. Ensures PAT results are relayed to the ordering physician. 
6. Contacts patients prior to surgery, to obtain health history and medication history.
7. Reviews records for: appropriate orders, History and Physical, applicable clearances, labs, x-ray, and EKG to assess patient’s health status prior to surgery. 
8. The nurse will use his/her nursing judgment (including the tools provided) to refer surgical patients, based on their provided medical history, to a hospitalist for review, if the patient is deemed a high risk surgical patient.
9. During the prescreening phone call, the RN will provide preoperative instructions to the patient.  
10. Facilitates scheduling of the pre-operative education class for the patient and care partner.
11. Conducts patient rounds on assigned patients at least once during their hospital stay.
12. Facilitates scheduled follow-up calls with patients to promote compliance with discharge instructions and risk mitigation calls to avoid preventable ER visits/admissions, confirm physical therapy and post-op visits to physicians.
13. Models the Expected Behaviors for Patient Centered Care and is passionate about the patient experience.
14. Ensures all necessary follow-up/action items are completed, reported and documented in order to close the loop.
15. Able to work as a team member, and encourage and promote a culture of caring.
16. Participates in QAPI actives, PROM reporting, and completing EDGE requirements.

Required Skills:
POSITION QUALIFICATIONS
Education, Experience, Licenses/Certifications/Registrations, Knowledge/Skills/Abilities
• Hold and maintain a current Arizona license to practice as a Registered Nurse.
• BSN preferred
• BLS (required)
• ACLS (Preferred)
• Minimum 3-5 years of experience in a hospital setting, participating in the care of surgical patients. Orthopedic and spine experience is preferred.
• Must be passionate about patient education.
• Requires the clinical expertise to apply sound judgment to ensure optimal patient care.
• Strong communication skills are required to instruct patients, family members and staff.
• Must be self-directed with strong interpersonal, organizational, and computer literacy skills.
• Accepts and supports changes in work assignment as related to schedule and patient needs.
• Ability to participate in data collection, analysis, and reporting.
• Knowledge of relevant equipment, systems, change theory, policies, procedures, and strategies to promote effective quality outcomes.
• Ability to utilize/apply the general and specialized principles, practices, techniques and methods of utilization review/management, care coordination, transfer coordination, discharge planning or case management.
• Demonstrates the ability to work as a team member and to communicate directly and professionally. Is flexible, reliable, productive, patient-oriented, and self-motivated. 
• Maintains professional conduct and appearance.


Required Experience:

HOSPITAL-WIDE CORE COMPETENCIES/
RESPONSIBILITIES

•    Job knowledge/Responsibilities/Productivity
•    Customer Service/Relationship/Communication
•    Environment of Care/Patient Safety
•    Infection Control/Employee Health and Safety
•    Performance Improvement
•    Patient Rights

USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.  If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.  If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. 

#LI-MD1

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