Position Overview:

Reporting to the Cash Applications Manager, the Cash Applications Analyst is responsible for the oversight of the offshore cash applications team. They will complete routine audits, provide process workflows, feedback, instruction, and guidance to the team. They will manage an escalation queue to ensure payments, correspondence and denials are posted timely and accurately.

Responsibilities:

• Work with the offshore team to ensure timely and accurate payment posting.
• Manages the exceptions queue for all items escalated by the offshore team for additional review. This includes potential unapplied cash, payment discrepancies, and contracted payer balances.
• Creates and continuously updates process workflows for internal and external employees.
• Completes Q/A reviews to identify training needs for system education, industry updates and changes in cash applications processes and protocols.
• Ensures all Clients balance 100% to Deposit Log and Software.
• Ensures adjustments, transfers to collections, and refunds are completed.
• Assists with balancing Center’s numbers weekly.
• Assists leaders during End of Month to ensure all centers are current, posted and balanced on the deposit log and with the Center.
• Other tasks, projects, and training as needed.

Requirements:

• 2-5 years of medical payment posting experience. Orthopedic/Pain management/ Ambulatory Surgery Center experience is highly preferred
• Sound judgment and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis.
• The ability to communicate effectively, both verbally and in writing, with internal and external clients.
• Be able to multi-task and handle competing priorities while meeting or exceeding deadlines.
• Ability to work independently and as a member of the team.
• Ability to identify and resolve complex client problems.
• Knowledge or experience working with a variety of health care insurance payers is preferred.
• Proficient in Microsoft Office including Excel and Outlook
• Advantx, Vision, HST, Waystar experience preferred.
• High School Diploma or equivalent.