Collections Coordinator
Treating patients like family
Collections Coordinator
Richmond, Virginia St. Marys ASC (11941)Collector – St. Mary’s Ambulatory Surgery Center (Richmond, VA)
100% On Site Role
St.Mary’sAmbulatorySurgeryCenterisseekinganexperiencedMedicalCollector to join our growing team in Richmond, Virginia.Thisroleisidealforamotivatedprofessionalwhothrivesinafast-pacedhealthcareenvironmentandispassionateaboutresolvingcomplexbillingissues,improvingreimbursementoutcomes,andprovidingoutstandingservicetopatientsandpayers.
As a key member of our Revenue Cycle team, you will be responsibleformanagingoutstandingaccounts,resolvingclaimdenials,navigatinginsuranceappeals,andensuringtimelypaymentofservicesrendered.Yourexpertisewilldirectlysupportthefinancialhealthandoperationalsuccessofourmultispecialtysurgerycenter.
PositionHighlights
- Full-time,on-siteposition
- MondaythroughFridayschedule
- Collaborativeandsupportiveteamenvironment
- Opportunitytomakeadirectimpactonrevenuecycleperformance
- Competitivecompensationandcomprehensivebenefitspackage
KeyResponsibilities
- Followuponoutstandinginsuranceclaimsandpatientaccountbalances
- Investigateandresolveclaimdenials,underpayments,andbillingdiscrepancies
- Communicateeffectivelywithinsurancecompanies,patients,andthird-partypayersregardingaccountstatus
- Submitandtrackinsuranceappealstosupportclaimresolutionandreimbursement
- Documentcollectionactivities,accountupdates,andpaymentarrangementsaccurately
- Analyzecomplexaccountsandidentifyappropriateresolutionstrategies
- Collaboratewithbilling,coding,andrevenuecycleteamstoimprovecollectionoutcomes
- Maintaincompliancewithpayerregulations,companypolicies,andhealthcarebillingstandards
- Monitoragingreportsandprioritizeaccountsrequiringimmediateattention
Qualifications
- Highschooldiplomaorequivalentrequired
- Associatedegreepreferred
- Minimumof 3 yearsofrecentmedicalcollectionsexperience
- Provenlongevityandstabilityinpreviousemployment
- Strongunderstandingofmedicalbilling,collections,andrevenuecycleprocesses
- Experiencenavigatingcommercialinsurance,Medicare,andMedicaidpayerguidelines
- Knowledgeofinsuranceappeals,claimdenialmanagement,andreimbursementprocedures
- ProficiencywithElectronicHealthRecord(EHR)andPracticeManagementsystems
- Excellentcommunication,negotiation,andcustomerserviceskills
- Stronganalyticalandproblem-solvingabilitieswithattentiontodetail
- Abilitytomanagemultipleprioritieswhilemaintainingaccuracyandprofessionalism
IdealCandidate
The successful candidate is persistent, resourceful, and proactive when resolving accounts. They possess a strong understanding of medical terminology,payerrequirements,andcollectionstrategies,andcanconfidentlynavigatecomplexclaimsfromdenialthroughresolution.Theyarecomfortableadvocatingwithinsurancerepresentativeswhilemaintainingaprofessionalandpatient-focusedapproach.
What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:
- Medical, dental, vision, and prescription coverage
- Life and AD&D coverage
- Availability of short- and long-term disability
- Flexible financial benefits including FSAs and HSAs
- 401(k) and access to retirement planning
- Paid holidays and vacation
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
Pay Range: $17.78/hour - $25.78/hour
(Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.)
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