Patient Access Representative

Carolina Surgical Center at Piedmont is currently looking for a Patient Access Representative, Full time to join the team!

JOB SUMMARY:

The primary responsibility of this position is to greet all that enter the building, determine nature of business and provides assistance. In addition, schedule surgery and special procedures with physician’s offices to be performed at the center. Completes insurance verification.

JOB SUMMARY:

The primary responsibility of this position is to register all patients scheduled for surgery.     

POSITION DUTIES:

• Call all patients scheduled for surgery preoperatively, verify their demographics and insurance information.
• Reviews the appropriate admissions forms with patients via phone and obtain consents to treat. 
• Reviews financial obligations on call and collects monies if needed.
• Calls patients the day before surgery and collects any monies due that haven’t been paid in advance.
• Performs other related duties as assigned
• To function efficiently as a member of the surgery center team
• Provides assistance to team members, physicians, and anesthesia personnel as needed (i.e., reliability, initiative, work relations, training needs
• Develop communication skills and promote departmental relationships to ensure continuity of care
• Participates in on-going committee and other educational programs to enhance patient care
• Verifies patient identity in compliance with compliance for Identity Theft Policy.

POSITION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• High school diploma or equivalent
• 1 year of medical insurance verification REQUIRED
• 2+ years of medical insurance verification PREFERRED
• Ability to read and understand insurance explanation of benefits and managed care contracts.
• Telephone and communication skills
• Excellent multitasking skills
• Detail oriented and organized

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of, our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.