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Collection Specialist

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Collection Specialist

San Antonio, Texas San Antonio Endoscopy Center (11862)
Category Accounting Job ID 85027-147
Status Full-Time/Regular
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USPI San Antonio Endoscopy Center is seeking a motivated Collection Specialist to join our team. We have 5 OR rooms and 1 Procedure room. We have 1 OR room and 3 Treatment rooms. We perform outpatient surgical procedures in Gastroenterology.Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.

Job Summary: Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims and working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.
• Extensive contact with insurance carriers of all types as well as communication with patients regarding out-of-pocket amounts is required. Identification of accounts which have either been under or over paid, issuing credit balance information to the insurance carrier or the patient.
• These practices shall be done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals.
• Candidate must be a team player and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc.
• Ability to manage accounts worked independently, and in a productive manner.
• Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients.
• Works well in stressful environment and in situations that demand patience.
• Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees.
• Works under stress and in situations that demand patience and tact while providing impeccable service.

What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

  • Medical, dental, vision, and prescription coverage
  • Life and AD&D coverage
  • Availability of short- and long-term disability
  • Flexible financial benefits including FSAs and HSAs
  • 401(k) and access to retirement planning
  • Paid holidays and vacation

Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

#LI-CM1


Required Skills:

Position Requirements:

High School Diploma or equivalent
3-4 years previous medical collections experience required, in healthcare insurance collections of all types.
Previous experience in an ambulatory surgical center strongly preferred
Medical terminology.
Ability to work independently.
Excellent communication skills and interpersonal skills.
Skilled in time management and prioritization of emergent situations.
Good customer service skills, always demonstrates professionalism.
Comfortable utilizing critical thinking skills.
Proficient with Microsoft Office products.
Experience with electronic patient information systems.

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