Job Description:

Business Office Manager

Memorial Hermann Surgical Hospital First Colony is conveniently located in Sugar Land off 59, near 99. We are seeking an experienced and dynamic professional with a proven track record in Hospital Business Office Management. The successful applicant will be driven and results-focused with a "can do attitude." We are committed to providing high quality service to our patients, our staff, and our medical staff. As a member of the extraordinary leadership team, you will set the tone and culture for the Hospital. This is a position of high responsibility and high pressure. The reward comes in offering outstanding care to our patients, in developing our staff, and building relationships with physicians. This position at our well-respected hospital is available to the right person.

ABOUT THE POSITION:

• Will report directly to the Chief Financial Officer
• Will lead an efficient, successful, highly focused customer service trained business office team including but not limited to

       -surgery scheduling

       -admissions/registration

       -insurance verification

       -patient financial counselors

       -collections

• Will lead process improvement initiatives
• Will ensure accurate business transactions and processes which require a high level of professional judgment and discretion in carrying out assignments, the ability to problem solve, a high degree of confidentiality, and the ability to work under pressure
• Needs to have assertive personality that can communicate effectively with physicians
• Has management experience

DUTIES INCLUDE:

• Managing revenue cycle process
• Establish and maintain protocols for the charge entry
• Complete all month end close processes
• Assures compliance to industry regulatory standards as well as North Central/USPI Business Office standards, policies and procedures
• Communicates regularly and effectively
• Dynamic leadership skills to help direct, coach, and motivate staff
• Conduct personnel evaluations for employees supervised
• Interview and hire personnel as needed due to staff changes
• Conduct departmental meetings
• Maintain strict confidentiality in regard to patient account status

 EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• A Bachelor’s degree in a business field or equivalent.
• Minimum of five years business office management experience, three as a department manager.
• Proficiency in accounting and ability to use computer automated accounting systems (Cerner).
• Experience working with all types of third-party payers. (HMO, PPO, Medicare/Medicaid, etc.)
• Excellent communication and organizational skills.
• Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative.