Medical Biller (On-Site)

At Physicians' Surgery Center of Tidewater, we are committed to providing exceptional patient care in a high-quality, service-oriented ambulatory surgery environment. Accredited by the Accreditation Association for Ambulatory Health Care, our state-of-the-art facility features two operating rooms and one procedure room, supporting a variety of specialties including Neurosurgery, Ophthalmology, Orthopedics, Pain Management, Plastic Surgery, Podiatry, and Ear, Nose, and Throat. Our team is dedicated to delivering outstanding surgical experiences with a focus on safety, efficiency, and compassionate care.

We are seeking an experienced and detail-oriented Medical Biller to join our Multi-Specialty Surgery Center. This fully in-person position is responsible for all aspects of the billing and collections process, including claim submission, payment posting, denial management, insurance follow-up, and account resolution. The ideal candidate will possess strong knowledge of medical billing practices, insurance reimbursement methodologies, and revenue cycle management while providing exceptional customer service to patients, payers, and team members.

Essential Duties and Responsibilities

• Prepare, review, and submit accurate electronic and paper claims to insurance carriers.
• Monitor, investigate, and follow up on unpaid, denied, or underpaid claims to maximize reimbursement.
• Review and appeal denied claims in a timely manner.
• Post insurance and patient payments accurately and reconcile account discrepancies.
• Review patient accounts and communicate with patients regarding billing inquiries and payment responsibilities.
• Interpret insurance explanations of benefits (EOBs), payer guidelines, and contractual adjustments.
• Maintain accurate patient account documentation within the billing system.
• Collaborate with surgery center staff, physicians, and insurance representatives to resolve billing issues.
• Ensure compliance with HIPAA and all applicable billing regulations.
• Assist with month-end reporting and other revenue cycle activities as assigned.

Qualifications

• High School Diploma or GED required.
• Minimum of two (2) years of medical billing experience, preferably in a healthcare, ambulatory surgery center, or physician practice setting.
• Excellent communication skills with the ability to interact professionally with patients, physicians, staff, and insurance representatives.
• Familiarity with patient accounting software and electronic billing systems.
• Ability to read and understand insurance explanations of benefits (EOBs) and managed care contracts.
• Proficiency with Microsoft Excel, Microsoft Word, Outlook, and Internet Explorer.
• Demonstrated job stability and longevity in previous roles, with strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Pay Range: $18.67/hour - $27.07/hour

(Wages are determined based upon several factors including, but not limited to, an individual’s qualifications and experience.)

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