Surgery Scheduler
Treating patients like family
Surgery Scheduler
Wauwatosa, Wisconsin Wisconsin Laser & Surgery Center, LLC (15051)Wisconsin Laser & Surgery Center has an immediate need for a full time Surgery Scheduler!
Job Summary:
Under the direction of the Business Office Manager, the Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process and assists with insurance verification when needed. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff. The Scheduler must display excellent telephone etiquette as he/she manages calls of utmost importance to providing quality and continuity of individual patient care.
Duties and Responsibilities:
- Sets priorities and organizes work
- Coordinates with anesthesia groups to confirm scheduling for coverage.
- Accurately uses procedure codes to ensure proper billing.
- Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
- Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
- Communicates changes to schedule to appropriate staff
- Ensures all required fields in Advantx are completed
- Works closely with OR director to avoid equipment or supply conflicts.
- Alerts administration when new doctors or procedures are scheduled.
- Cross trains with other areas.
- Other duties as assigned.
- Completes consents and ensures accuracy before submitting to the chart builder.
- Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.
Required Skills:
- High school graduate or equivalent.
- Minimum 2-4 years of surgery scheduling.
- Excellent communication skills.
- Excellent planning and organizational skills.
- Ability to work under pressure.
- Excellent telephone etiquette.
- Thorough knowledge of medical terminology.
- Ability to handle and prioritize multiple tasks.
- Having the ability to foresee problems.
- Alertness and adaptability to change in situation.
- Holds all patient information confidential.
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
Benefits
USPI offers the following benefits, subject to employment status:
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – Starting PTO accrual is 15 days per year.
- 401k retirement plan
- Paid holidays
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
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