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Nurse Navigator

Treating patients like family

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Nurse Navigator

Webster, Texas Memorial Hermann Houston Physicians' Hospital (11210)
Category Nursing Job ID 74413-147
Status Full-Time/Regular
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Job Summary: The Nurse Navigator is responsible for performing a phone assessment and medical history interview of patients prior to admission to the Advanced Orthopedic and Spine Center of Excellence Clinic. The Nurse Navigator is also responsible for performing a physical assessment on Advanced Orthopedic and Spine Center of Excellence Clinic patients prior to surgery and will determine based on assessment findings, testing and facility guidelines, if the patient requires additional optimization. The Nurse Navigator will also work closely with providers and referral sources to navigate patients through the optimization process.  The Nurse Navigator will follow the patient through phone calls and other forms of communication, for 90 days post-discharge. 

Responsibilities: 

• Practice appropriate telephone and patient triage skills.
• Perform verbal assessment of patient prior to clinic appointment. 
• Perform physical assessment of patient prior to surgery and communicate findings and information to appropriate care team members. 
• Ensure Advanced Orthopedic and Spine Center of Excellence optimization requirements are met and accomplished. 
• Provide education and to patient and family.
• Promote patient safety by assessing physical and psychological needs.
• Refer patients to appropriate resources, as needed.
• Document patient encounters in the medical record. 
• Ensure medical record is assembled and complete prior to surgery. 
• Alert anesthesia and surgeons of lab results, physical assessments, medical problems or special needs of patients prior to date of surgery. 
• Provide education to patients regarding surgery arrival times, NPO status, day of surgery instructions and program specific instructions. 
• Perform post discharge phone calls and/or electronic communication for 90 days post discharge
• Demonstrate knowledge of facility’s policies and protocols and contribute to the goals of the Advanced Orthopedic and Spine Center of Excellence.
• Communicate effectively with other team members regarding the needs of the patients. 
• Demonstrate ability to prioritize the patient’s needs.
• Participate in quality improvement activities and committees as requested. 

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Required Skills:

Qualifications: 

• Associates Degree in Nursing required; Bachelor of Science in Nursing preferred
• Licensure as Registered Nurse in the State of Texas.
• 1-3 years of Orthopedic/Spine Experience preferred
• 1 year Pre-Admission Testing Experience preferred
• Current BLS certification
• Cooperative work attitude toward and with co-employees, management, patients, visitors and physicians.

USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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